1. Processing scope
- Account, employee, role, organization, and device-binding data.
- Attendance punches, timestamps, locations/sites, and audit metadata.
- GPS/geofence validation data and optional BLE/iBeacon validation data.
- Optional selfie verification data where enabled by the customer, with selfie images retained for 90 days by default unless otherwise agreed in writing.
- Support, diagnostic, security, and operational logs.
2. Customer instructions
PHELTIX processes customer data to provide, secure, support, troubleshoot, maintain, and improve the services; to perform billing and account administration; and to comply with legal obligations or customer instructions documented in the agreement.
3. Security measures
- Organization-level separation and role-aware access controls.
- Authentication-backed access for dashboard and mobile users.
- Audit-oriented logging for important platform events.
- Server-side validation for critical attendance operations.
- Controlled support and super-admin access for legitimate operational needs.
4. Subprocessors
PHELTIX may use trusted subprocessors for infrastructure, authentication, service delivery, operational communications, support, security, and optional intelligence features. The public summary is available on the Subprocessors page.
5. Deletion and return of data
At termination or upon authorized request, PHELTIX will support deletion, export, or access removal for customer data, subject to technical limits and legitimate retention needs. See the Data Deletion & Retention Policy.
6. DPA requests
To request the latest DPA template and security pack, email support@pheltix.com.
